TRADITIONAL RESERVATION:
• Contact us by phone or email for any further requests or to confirm an option.
• Confirm your choice by paying a deposit of 30% of the total amount of your stay, by sending the registration form and, if applicable, payment of the Cancellation Insurance (cheque, holiday vouchers, bank transfer, secure remote credit card number)
• Upon receipt, we will send you an acknowledgement of receipt and confirmation of your stay.
ONLINE BOOKING:
• On the stay's webpage, the "Stay Dates / Sessions" tab allows you to view our live availability and prices per date. Once you have made your choice, you can then book online.
• Then, make your reservation directly online with your Carte Bleue and our secure payment system or choose, during the online booking process, to pay by check or holiday vouchers or by bank transfer.
• If necessary, select the options and cancellation insurance during the online booking process.
• Upon receipt of the 30% deposit payment made online or by check (or holiday vouchers or bank transfer), you will receive an email confirming your stay.
PAYMENT OF THE BALANCE: You will receive an email containing a link to pay the balance approximately three weeks before the start of your stay. There's no need to worry before then.
CANCELLATION INSURANCE :
• The sale of our stays is governed by our general terms and conditions of sale. These will be automatically applied in the event of any cancellation, regardless of the reason.
• To protect yourself against these cancellation fees which can amount to up to 100% of the price of the stay, we strongly advise you to take out the Cancellation/Interruption of Stay Insurance that we offer.
• Some bank cards (Gold, Premier, etc.) include this option. Check with your bank.
CONTRACTUAL INFORMATION:
• Registration for any stay implies acceptance of the rates, the technical sheet and the terms of sale, which come into effect upon receipt of your deposit and the sending of our confirmation.
• Your registration for the trip means that you have read the program, that you are in good health and that you have no medical restrictions preventing you from practicing sports in the mountains.
• The supervision of the hikes is provided by qualified professionals holding the State Diploma for Mountain Guides and therefore having Professional Civil Liability Insurance, however, this cannot replace the Insurance which each person holds to cover their own actions.