Hello Sophie,
Thank you for your detailed feedback. We are delighted that your skipper Félix was able to handle the unforeseen circumstances professionally.
We sincerely regret the condition of the sailboat Purple Rain and the malfunctions encountered on board. Our partner has confirmed that the boat was heavily used this season, which caused these problems at the end of summer. Longer maintenance breaks will be implemented in the future to prevent this from happening again.
Thank you again for your message, which helps us improve the experience of our travelers.
The Decathlon Travel team